Shipping and Handling
We offer 1000's of items that are stock items and ready to ship immediately. However many of our statues, lawn ornaments and fountains are custom finished or special order and require a little extra time for preparation before shipping.
As you can see we offer several shipping possibilities. Most small items are in stock and will ship out within 2 - 5 business days or 10 - 14 business days for custom finished concrete or resin items. Delivery time varies depending on where you are located in the U.S.A. (Continental US shipments are only available at this time). Express shipping is available upon request. Please call for rush orders.
Large items and specialty items require a little longer time and a common carrier is sometimes used for shipping depending on the size, these items should ship within 3 - 6 weeks.
Freight quote rates are valid for 1 week from the date you receive the quote. You are welcome to phone or email us to check availability. Guaranteed delivery must be ordered via express shipping to guarantee a specific shipment date. We do have specialty items that require a special order however you will be informed if the item does require special arrangements. Christmas decor is produced in Jan. through May of each year. Any Christmas decor that is not sold out during the previous holiday season will be available during the production season however Christmas items that are sold out and in production may be pre ordered to assure delivery for the upcoming holiday season to assure you receive the item you want as many Christmas products sell out during the summer prior to the season due to popularity. A small handling fee is included in the shipping cost and only 1 handling fee is charged no matter how many items are purchased. To check stock you may phone 800-458-0445 or email us if you have time limitations.
Please beware of websites claiming to offer free shipping please click on the following link for information regarding free shipping. About Free Shipping
Our items are shipped in many different types of packing material. Many of the smaller statues and birdbaths will arrive in cardboard and will be surrounded by thick foam to protect the item. Some items will arrive in cardboard surrounded by a hay like substance and some will arrive in a foam peanut type substance.
The larger items that are being delivered via freight carrier will arrive on a pallet. Delivery address provided by the customer must be a valid address and must have the accessability for a freight truck delivery. If the location is not deliverable by a freight carrier due to location or invalid address the customer is responsible for original shipping and any additional fees due to the customers error or misinformation. In this event the customer will be responsible for obtaining the delivery from the terminal. Please use care in opening your purchase and be aware that many of the concrete items are packaged with much insulation to protect it from breakage so it may take some effort and time to unpack. Please use caution to avoid injuries if using sharp objects to open the box as well as be aware that the foam may cause a mess in the are the item is being opened and may get on your clothing or in your hair but will brush off easily (styro foam). Buyer is responsible for any injuries incurred in their effort to open and unpack the item. It is necessary to pack in insulation such as foam to protect your purchase so that it arrives at your home in excellent condition and not broken.
Please contact Customer Service at Lawn Ornaments and Fountains for shipment questions or if you need shipment on a rush basis.
Mail Order Orders may be mailed to Lawn Ornaments and Fountains P.O. Box 28 Culver, IN 46511 Mail orders will take on the average of 2 - 4 weeks for delivery after we receive your order, depending on your location and /or depending if you send us a check or a money order. Checks and money orders take 10 days to clear as money orders are processed upon receipt.